Help Center Videos That Never Go Stale.
Heddle records your tutorials from your real product, then re-records them when your UI changes. Your help center keeps matching what you ship.
Every Release Breaks Your Tutorials.
Every release moves something
A renamed button or a redesigned settings page is enough to make a tutorial wrong.
Re-recording never makes the roadmap
Updating a library of videos by hand means retakes, edits and voiceovers for every change.
Stale videos create tickets
When the video no longer matches the screen, customers stop trusting it and contact support instead.
Record Once. Heddle Keeps It Current.
Describe the task
Enter your product URL and the steps a customer needs, like inviting a teammate or exporting a report.
Heddle records it in your product
An agent performs the task in your real, browser-based product and turns the recording into a finished tutorial.
It re-records when your UI changes
Heddle remembers the workflow, detects what changed after a release and updates the affected videos.
What Every Tutorial Includes.
Your real interface
Every frame is your actual product, not a generated or mocked screen.
Script, voiceover and captions
Each step is narrated and captioned, so tutorials work with the sound off.
Smooth cursor and zooms
Clicks and fields are easy to follow, with zooms on the part that matters.
Signed-in workflows
Record tasks behind a login using a demo or staging account with sample data.
Your brand
Apply your colors and branding on Pro and higher plans.
Review before publishing
Check every video before it goes live; Business adds review and approval workflows.
Videos for Every Part of Your Help Center.
- Getting started
- First-run setup and the steps to a new customer's first success.
- Feature how-tos
- One task per video, matched to the article that explains it.
- Settings and admin
- Permissions, integrations and account settings that are easy to get wrong.
- Troubleshooting
- The exact clicks to fix the problems customers ask about most.
- What changed
- Short videos showing how an updated workflow works after a release.
Common Questions
What is a help center video?
A help center video is a short tutorial that shows a customer how to complete one task in your product, such as setting up an account, inviting a teammate or changing a setting. It sits next to the written article in your knowledge base so people can watch the steps instead of reading them.
How does Heddle keep tutorial videos up to date?
Heddle remembers the workflow behind each video. When your interface changes, it detects what changed, records just that part again and updates the affected videos, so your tutorials keep matching the product you ship without anyone re-recording by hand.
Do I need to record or edit the videos myself?
No. You describe the task, and Heddle's agent performs it in your real product, records it and adds the cursor movement, zooms, captions, voiceover and music. You should still review each video before publishing it.
Can Heddle record parts of my product behind a login?
Yes. For signed-in workflows, give Heddle access to a dedicated demo or staging account that contains only the sample data you want customers to see. Avoid using a personal account or a production administrator account.
What kinds of products can Heddle record?
Heddle works with browser-based software, including SaaS dashboards, customer portals, internal tools and e-commerce admin areas. Native mobile apps and desktop-only software are not supported yet.
How many help center videos can I make?
It depends on their length. Standard video generation uses about 100 Heddle Credits per minute, and short tutorials are usually under a minute or two. Every plan includes a monthly credit allowance, and you can start with a 7-day free trial that includes 120 credits.